What They Do
Spotify creates those eerily accurate personalized playlists by analyzing not just what you listen to, but how you listen to it – skips, replays, time of day, and even how songs transition in user-created playlists.
Business Connection
Successful campaign strategies in MISsimulation require understanding both individual preferences and broader demographic patterns – exactly what Spotify needs to keep you streaming.
In Class
After a simulation round, ask students: "Your campaign balanced broad messages for general appeal with targeted messaging for specific voter segments. How is this similar to how Spotify must balance introducing new music with playing familiar favorites?"
Source: Jacobson, K., Murali, V., Newett,
E., Whitman, B., & Yon, R. (2016). Music Personalization at
Spotify. In Proceedings of the 10th ACM Conference on
Recommender Systems (RecSys '16), 373-373.